Services Backup & Business Continuity

Backup & Business Continuity

Backup design, recovery runbooks, and restore testing to support predictable recovery. Scope and recovery targets are documented and validated by tests.

Recovery readiness

Backup and continuity designed for real recovery

We design backup and recovery so restore procedures are documented and validated through tests. Your recovery targets and responsibilities are agreed in writing before implementation.

Recovery objectives are targets, not guarantees. Actual outcomes depend on dependencies, access, and the condition of systems at the time of recovery.

Backup and recovery readiness planning

Documented runbooks

Restore steps are written, reviewed, and owned so recovery is repeatable.

Tested restore procedures

We run restore tests on an agreed cadence and record outcomes.

Retention and cost control

Retention policies and storage tiers are aligned to risk and budget.

Scope worksheet

Define what is protected and how recovery works

We start with an inventory and agree on recovery targets, retention, and responsibilities. Then we validate through testing.

Example recovery target table

Workload Target RPO Target RTO Notes
Email and collaboration 4 hours 8 hours Restore test includes mailbox sampling
File shares 24 hours 24 hours Retention based on business requirements
Line of business app 1 hour 6 hours Dependencies mapped and validated

Targets are validated by restore tests and are adjusted if dependencies or constraints require changes.

Commonly included

  • Backup design and configuration within scope
  • Retention and restore procedures documented
  • Restore test plan and test reporting
  • Escalation contacts and change windows

Service boundaries

  • Only agreed workloads and repositories are in scope
  • Support hours and response targets are defined in writing
  • We do not guarantee that data loss or outages will never occur
Incident Response & Recovery
Recovery drill

A restore test that proves recovery

A plan is only useful when it is tested. We document evidence and track follow ups.

Select scenario

Choose workloads and define success criteria for the test.

Validate dependencies

Confirm access, accounts, and prerequisites before starting.

Execute restore

Restore data or systems using the agreed procedure.

Report and improve

Record outcomes, gaps, and required changes to runbooks.

Recovery testing and restore validation

Discuss your recovery targets and testing plan

Share your workloads and constraints. We will propose scope, deliverables, and a restore testing cadence.

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