Privacy Policy

Last updated: February 13, 2026

1. Introduction and Scope

Vertex Digital Systems LLC (“Vertex,” “we,” “us,” or “our”) operates vertexdigitalsystems.net and provides cloud infrastructure and managed IT services. This Privacy Policy describes how we collect and protect information. As we utilize Paddle.com as our Merchant of Record, your payment-related data is handled directly by them under their own secure protocols.

2. Information We Collect

We collect information necessary to provide our hosting and IT services:

• Information You Provide: Name, email address, phone number, and company details provided during account registration or inquiries.
• Payment Information: We do not store full credit card numbers or sensitive payment details on our servers. All payment transactions are processed by our reseller Paddle.com. Paddle collects and processes your billing information in accordance with their privacy policy and PCI-DSS standards.
• Automated Data: Technical data such as IP addresses, browser types, and usage patterns to ensure server security and improve our website performance.

3. How We Use Your Information

We use your data to:

• Provision and manage your cloud infrastructure and hosting accounts.
• Process transactions through our reseller Paddle.
• Provide 24/7 technical support and respond to inquiries.
• Comply with legal obligations and ensure the security of our network.

4. Third-Party Services and Data Sharing

We share information with trusted third-party providers only to the extent necessary to deliver our services:

• Paddle.com: Our Merchant of Record for secure payment processing and tax compliance.
• Infrastructure Providers: Data centers and cloud platforms where your services are hosted.
• Legal Requirements: We may disclose data if required by law or to protect our legal rights.

We do not sell your personal information to third parties for marketing purposes.

5. Data Retention and Security

We retain personal data only as long as necessary to fulfill our service obligations and legal requirements. We implement industry-standard administrative and technical measures to protect your data against unauthorized access or disclosure.

6. Your Rights and Choices

Depending on your location (including GDPR for EU clients), you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the details provided below.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or global regulations. The "Last updated" date at the top will indicate the most recent revisions.

8. Contact & Data Protection Inquiries

For privacy-related questions, please contact:

We aim to respond to privacy inquiries within a reasonable timeframe.